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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina V.H.

May 27, 2026

5  out of  5
rating by Christina V.H.
"Jade was absolutely wonderful when I needed assistance with a policy. She was kind and helpful. She promised me a call and returned it in a reasonable amount of time. Once Jade located what I needed, she was able to email it over without any problems. I would love to always get Jade on the phone!"
We responded:
"Thank you, Christina, for sharing your experience with Jade. It's great to hear that she was kind and helpful in assisting you with your policy needs. We'll make sure she knows how much you appreciated her support."
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Martin Hayden

May 20, 2026

5  out of  5
rating by Martin Hayden
"Matt Tupa and Queren Garza are wonderful to work with. Helpful professional."
We responded:
"Thank you, Martin, for your kind words about Matt Tupa and Queren Garza. We're glad to hear they were helpful and professional in assisting you. We appreciate your feedback! "
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Jason Allred

May 20, 2026

5  out of  5
rating by Jason Allred
"Always a pleasure dealing with the Matt Tupa Team. Justin, Jade and everyone we have worked with have been friendly, helpful and always figured out our drama. Thank you for your honesty and keeping us covered through the years. Highly recommend"
We responded:
"Thank you, Jason, for your kind words and recommendation. We're glad to hear that Justin, Jade, and the team have been able to assist you effectively. We appreciate your trust in us over the years. "
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Gio025

May 16, 2026

5  out of  5
rating by Gio025
"Matt Tupa has the kindest staff, friendly and on time answers to any problem I have. Definitely recommend to anyone looking for a good office that is trustworthy."
We responded:
"We truly appreciate your thoughtful feedback. It’s wonderful to know our team’s friendly approach and timely service helped create a positive experience for you. Thank you for your recommendation and continued support."
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Nate Smith

May 15, 2026

5  out of  5
rating by Nate Smith
"I’ve had insurance with Matt for years. Great coverage and his staff has always been very helpful. I would definitely recommend using them."
We responded:
"Thank you, Nate, for your continued trust over the years. We're glad to hear that our coverage and helpful staff have met your expectations. Your recommendation means a lot to us."
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jahu611

May 8, 2026

5  out of  5
rating by jahu611
"Kyle has been a great help! He made it very easy with home insurance and now has assisted with our car insurance. It was smooth, fast and he was kind! I highly recommend reaching out to him!"
We responded:
"We appreciate you sharing your experience! It’s great to know Kyle helped make getting your home and car insurance simple and efficient. Thanks for your kind words and for recommending us!"
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rachel g

May 6, 2026

5  out of  5
rating by rachel g
"I give Matt Tupa and his team 5 Stars! They have a very professional team there and since I switched over to them my insurance has decreased with their bundles and my drive safe and save. Thank you so much!"
We responded:
"Thank you, Rachel, for the 5-star review! We're glad to hear that our team's professionalism and the savings from our bundles and Drive Safe & Save program have made a positive impact for you. Your support means a lot to us. "
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Daisy Metcalf

April 23, 2026

5  out of  5
rating by Daisy Metcalf
"Queren was so easy to work with and helped get me great rates on our auto insurance...even with adding our new driver!"
We responded:
"We are so glad to hear you had a great experience Daisy! It was our pleasure and we’re especially glad to be able to save you money this time of year! Thank you for the kind review and welcome to State Farm."
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Tonjalia Green

April 17, 2026

5  out of  5
rating by Tonjalia Green
"Here’s a polished Google review you can use: ⸻ I had a great experience working with the team at State Farm for my homeowner’s insurance. I was looking to bundle it with my auto policy, and they made the entire process quick, smooth, and stress-free. The team was incredibly efficient, knowledgeable, and took the time to understand my needs. They were able to provide a very competitive quote that fit exactly what I was looking for. If you’re searching for reliable coverage with excellent customer service, I highly recommend this team! Tonjalia Green"
We responded:
"Thank you, Tonjalia, for sharing your experience with us! We're glad to hear that our team could assist you in bundling your homeowner's and auto policies efficiently. Your recommendation means a lot to us."
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fernando gonzalez

April 16, 2026

5  out of  5
rating by fernando gonzalez
"Matt Tupa’s office helped me secure life insurance for me and my family, and I’m very thankful for their support. They took the time to explain all my options and made sure I felt comfortable with my decision. Highly recommend their service"
We responded:
"Fernando, we are so grateful that you took the time to give our office a positive review! We always try to meet our customers where they're at in their insurance journey and keep things transparent. -Matt"
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Juan Martinez

April 16, 2026

5  out of  5
rating by Juan Martinez
"I bought life insurance and Queren Garza Helped me out through the entire process. She made it easy and understandable. Highly recommend this office for your insurance needs"
We responded:
"Thank you, Juan, for sharing your experience! We're glad to hear that Queren made the life insurance process easy and understandable for you. Your recommendation means a lot to us. "
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Eugene Salinas

April 16, 2026

5  out of  5
rating by Eugene Salinas
"I called in for a life insurance quote for me and my family and had an excellent experience. They were very understanding, professional, and made everything easy to understand. I truly appreciate their help and would recommend them to others."
We responded:
"Thank you, Eugene, for sharing your experience with us. We're glad to hear that our team was able to assist you and make the process straightforward. Your recommendation means a lot to us."
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Corey Ellis

April 15, 2026

1  out of  5
rating by Corey Ellis
"I can't say this agent is up to the standard of what their clients should expect. I have made two calls over 3 days to speak with Mr. Tupa. Our family has had an open claim for 9 months and I cannot get the least bit of assistance nor advocacy from this office to get it closed out. Agents make the sale and collect the commission each month. Consider with whom you choose to do business."
We responded:
"Corey, you spoke to one of my licensed representatives both times you called over those 3 days. She immediately contacted the claims department and had your claims handler call you that same day. I personally called you at 7:55pm Wednesday night to help resolve the issue. I also called the claims team manager the next morning and found out the reason your claim has been going on 9 months is you have failed to provide a document that they have been requesting from you repeatedly over the last few months. I understand this is frustrating for you but there are protocols with the claims process and not much we can do without cooperation. I have been in touch with the contractor today to obtain that document myself. If you expected & hoped for poor service from my office and myself, then your 1-star review makes sense. -Matt"
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scoty wilson

April 15, 2026

5  out of  5
rating by scoty wilson
"Jade is awesome and always willing to help anyway she can , and is very respectful and courteous , have delt with jade and State farm for years she really goes above and beyond to help"
We responded:
"Scoty, thank you for the 5 star review. Jade is such a positive presence in our office. We're so glad you've had a great experience with her, and we appreciate you choosing us as your State Farm agency. -Matt"
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Capt Gregory Barnez

April 2, 2026

5  out of  5
rating by Capt Gregory Barnez
"This is an awesome office and Mrs Garza make things so easy for clients !"
We responded:
"Thank you for your feedback! We're glad to hear that Mrs. Garza made things easy for you. Your support means a lot to us. "
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Ron Carbone

March 20, 2026

5  out of  5
rating by Ron Carbone
"Jade helped us switch to State Farm with ease. We have saved over $100 per month switching to State Farm. The process was simple and the service was great."
We responded:
"Thank you, Ron, for sharing your experience! It's great to hear that Jade made the switch to State Farm easy and that you're saving over $100 each month. We're glad the process and service met your expectations. "
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Jim Strother

March 3, 2026

5  out of  5
rating by Jim Strother
"Really helpful w insurance/lien holder documentation/communication when I refinanced my car!!!"
We responded:
"Thank you, Jim, for sharing your experience! It's great to hear that we could assist with your insurance and lien holder documentation during your car refinance. If you need anything else, feel free to reach out. "
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Donald Sylvester

March 2, 2026

5  out of  5
rating by Donald Sylvester
"Matt Tupa's State Farm Insurance Agency has repeatedly beat other agencies for me on coverage for my two cars and house here in west Houston. The employees are responsive and quick to help when I request anything."
We responded:
"Thank you, Donald, for sharing your experience with us. We're glad to hear that our team has been able to provide you with competitive coverage and responsive service for your cars and house. Your support means a lot to us. "
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Maritza Rosario

February 4, 2026

5  out of  5
rating by Maritza Rosario
"Excellent service, cordial and quick. Great coverage and price."
We responded:
"Thank you, Maritza, for your feedback! We're glad to hear that you found our service cordial and quick, and that you're satisfied with the coverage and price. Your support means a lot to us."
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amad kafarani

February 3, 2026

5  out of  5
rating by amad kafarani
"Very professional and responsive! Jade is the best agent you can find."
We responded:
"Thank you, Amad, for your feedback! We're glad to hear that Jade's professionalism and responsiveness made a positive impact. Your support means a lot to us. "
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William Miller

January 28, 2026

5  out of  5
rating by William Miller
"Was looking for a better rate on our homeowners policy and contacted Patrick and he was able to save us over $1500 a year with State Farm. I highly recommend giving him a call to see if can save you money as well."
We responded:
"Thank you for trusting us with your State Farm home insurance policy, William. We appreciate you taking time to provide an awesome review as well! Patrick is extremely knowledgeable with the State Farm home insurance product and does a fantastic job explaining it to customers. -Matt"
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Katrin Honicke

January 12, 2026

5  out of  5
rating by Katrin Honicke
"Jade was very helpful and friendly. Appreciate her professionalism!!"
We responded:
"Katrin, thank you for the kind review! Jade takes very good care of our customers and I'm glad you had a great experience with her. We appreciate you choosing us as your Houston State Farm agent. -Matt"
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Gabriel Tupa

December 29, 2025

5  out of  5
rating by Gabriel Tupa
"Great coverage for price and excellent customer service."
We responded:
"Thank you for the 5-star review, Gabriel, and for being a great customer! We appreciate the opportunity to be your Houston-area State Farm agent. -Matt"
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Eliah Fer

December 27, 2025

5  out of  5
rating by Eliah Fer
"I spoke with Patrick & Jade, and I'm very pleased with Matt Tupa’s office! I’ve been with them for almost a year and my insurance decreased significantly!! I'm very happy to have been insured by this office and am pleased by Patrick’s steadfast assistance. Any questions I have, he's always there with an easy answer."
We responded:
"Thank you for your 5-star review, Eliah! Patrick and Jade are two of the best agents around. Their focus on helping customers through the entire insurance process is inspiring. Our office is lucky to have them, and we appreciate you choosing us to be your State Farm agent. -Matt"
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Mia Gonzalez

December 27, 2025

5  out of  5
rating by Mia Gonzalez
"A an 18 year old, college student i worried about my financial future, i was referred to Matt Tupa’s office by a friend and i made that leap of faith and called to inquire about a whole life policy. His staff was amazing, they helped me, answered all my questions thoroughly, and assisted me in making the right decision. i am happy that my financial future is in their hands!"
We responded:
"Mia, you are wise beyond your years! Starting a State Farm whole life policy is one the best steps you can take to start securing your future. Our team is very knowledgeable and dedicated to helping customers find the right life insurance plan. We appreciate you reaching out to us and choosing us as your State Farm agent, and for taking time to leave a great review. -Matt"