State Farm® Insurance Agent Matt Tupa
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Arctic Healing Cryo
September 10, 2025
5
out of
5
rating by Arctic Healing Cryo
"Matt was fantastic—he reached out with a new car policy just as mine was about to expire, right when I was ready to look for a new agency. Quick, professional, and reliable. I highly recommend him."
Wayne Kitchens
August 29, 2025
5
out of
5
rating by Wayne Kitchens
"Very prompt response and service. I had the quote and binder on my new car within minutes thanks to Mr. Bergeron, my representative at the agency. Highly recommended."
We responded:
"Thank you for the 5 star review Wayne. Patrick is a great agent and we're glad you had a great experience with him. -Matt"
Glenn Edgecomb
August 22, 2025
5
out of
5
rating by Glenn Edgecomb
"2 years ago when my previous insurance company almost doubled my homeowners premiums I contacted the Matt Tupa State Farm agency and had the very good fortune to be connected to Patrick Bergeron. Patrick was a huge help in getting me the coverage for my home and auto that I needed at a great rate! Every time I call Patrick he gives me all the time needed to answer my questions and is always willing to go the extra mile looking unto better coverege alternatives and rates. I couldn't be happier with the Matt Tupa agency due to the excellent service I recieve from Patrick!"
We responded:
"Glenn, thank you for taking time to write a review. We appreciate your business and trusting us as your insurance professionals. Patrick has been delivering excellent service to our customers for over 7 years, and continues to get better each day. -Matt"
tamnhu but
August 21, 2025
5
out of
5
rating by tamnhu but
"incredibly fast and efficient help from this State Farm Office (of Matt Tupa, Jade Garza, ...) in getting insurance services! love them!"
We responded:
"Thank you for the 5-star review! Jade is awesome, plain and simple. We're so glad you are having a great experience with her and our office. -Matt"
Nicole Ross
August 21, 2025
5
out of
5
rating by Nicole Ross
"I have been a customer for years. I work closely with Jade and all the staff. The entire staff are consummate professionals. Jade has been a tremendous help with my policies over the years. Highly recommend Matt Tupa and the entire team."
We responded:
"Thank you for trusting us over the years and for leaving a wonderful review! Jade represents our agency to the highest level, and we are lucky to have her on our team. -Matt"
Chelsea Perez
July 17, 2025
5
out of
5
rating by Chelsea Perez
"I had been thinking of switching over to StateFarm for a while now so when I finally did, Patrick made it really easy and was very understanding of my situation. Really kind and made sure to have my documentation ready for me and my family which I appreciate very much!"
We responded:
"Thank you for the wonderful review, Chelsea! Patrick has a special skill of making insurance easy to understand and relatable to your situation. Our customers benefit greatly from it. Thank you for choosing us for your auto insurance. -Matt"
Roberta Darensbourg
July 15, 2025
5
out of
5
rating by Roberta Darensbourg
"Kyle provided excellent customer service!"
We responded:
"We appreciate your review, Roberta! Kyle's professionalism and ability to provide great service is such an asset for our customers. Thank you for choosing us as your Houston, TX State Farm agent. -Matt"
Sea Chan
July 9, 2025
5
out of
5
rating by Sea Chan
"Courtesy, professionalism, efficiency are all top rated. Strongly recommended."
We responded:
"Thank you for the kind review, Sea! We appreciate your business. -Matt"
clara flores
July 1, 2025
5
out of
5
rating by clara flores
"Patrick Bergeron was very informative regarding my homeowners insurance and I truly appreciated his assistance. Helpful? Yes."
We responded:
"Thank you for choosing us to be your State Farm agent and for leaving a review! Patrick is extremely knowledgeable with our State Farm homeowners insurance....especially how it compares to the competition. We appreciate you, Clara! -Matt"
Adrian Coman
June 30, 2025
5
out of
5
rating by Adrian Coman
"Kyle has been my insurance rep for many years and provided great service for all my insurance needs (auto, homeowners etc). Highly recommend!"
We responded:
"Thank you, Adrian!"
Jordan Brown
June 26, 2025
5
out of
5
rating by Jordan Brown
"Kyle Packman texted me out of the blue and got me a great quote in record time. Made this a very easy transaction. Thanks Kyle, JB"
We responded:
"Jordan, thank you for leaving us a review and for choosing us as your Houston area State Farm agent! Kyle is one of the best agents in our area at finding the right coverage at a great price for customers. We're glad you had a great experience with him. -Matt"
Johnathan Reyes
June 20, 2025
5
out of
5
rating by Johnathan Reyes
"I love working with statefarm and Patrick is my go to guy with any questions or issues I have I would deffinily recommend using them and asking for Patrick Bergeron when you do"
We responded:
"Johnathan, thanks for being an awesome customer and for leaving us a review. Patrick has helped countless people in our community get better coverage and understand their insurance better. We are grateful you chose Patrick and our office as your Houston area State Farm agency. -Matt"
chris hull
June 20, 2025
5
out of
5
rating by chris hull
"fast, convenient, professional and courteous!!!! Queren Garza, helped me today she was very professional , kind and courteous, KUDOS to her."
We responded:
"Thank you for the review Chris and for choosing our State Farm agency for your auto insurance! I believe Kyle helped you set it up and always does a great job with our customers. -Matt"
RacHEL
June 19, 2025
5
out of
5
rating by RacHEL
"Kyle and Jade have been incredibly helpful and everrytimrle i have a question they are quick, friendly, professional, and efficient."
We responded:
"Rachel, thank you for taking time to leave us a review! Kyle & Jade are very professional and do a great service to our community with their insurance knowledge. We appreciate you choosing us to be your State Farm agent. -Matt"
Gail sesler
June 5, 2025
5
out of
5
rating by Gail sesler
"This is a great agency. All the staff is very friendly and professional. They will take time with you to answer and address any concerns. Patrick is the best and will do whatever it takes to address any concerns. Thanks"
We responded:
"Gail, thank you for the 5-star review! Patrick always has the best interest of customers in mind and we appreciate you trusting us with your auto insurance and home insurance. -Matt"
Hellen Miranda
May 29, 2025
5
out of
5
rating by Hellen Miranda
"Contacted by Mr.Patrick while I was shopping around for insurance. Not only was I impressed by his patience and wonderful customer service by just answering every question I had and detailing everything I was intrigued by. Most definitely satisfied by the customer service and by the pricing provided by them."
We responded:
"Thank you for sharing your experience Hellen! Patrick does not miss when it comes to giving great customer service. He's one of the best agents you can find. -Matt"
Chip
May 23, 2025
5
out of
5
rating by Chip
"Jade Garza is a very helpful agent. She did a great job to find a competitive auto policy for me."
We responded:
"Thank you for switching over to us and allowing us to be your Houston area State Farm agent! Jade is a steady hand with helping customers find a great policy with proper coverage at a competitive rate. -Matt"
Medina P
May 2, 2025
5
out of
5
rating by Medina P
"I have been with State Farm since 2022. Whenever I need answers someone is usually available.The wait time is minimal. I have no complaints."
We responded:
"Thank you for the great review, Medina. We aim to put customer service above all else and appreciate our customers like you. -Matt"
christine fausto
May 1, 2025
5
out of
5
rating by christine fausto
"Great customer service! Very helpful! Highly recommended!"
We responded:
"We appreciate your continued business with us Christine! -Matt"
Thomas Nguyen
April 28, 2025
5
out of
5
rating by Thomas Nguyen
"Good Morning Patrick, I apologize for the late reply to your message as I just got home last night after a 2 week overseas vacation. YES, I would like to confirm to you that I have not had any home losses to my home at 17515 Bending Post Dr. Houston TX 77095 since 04/05/2025. Sincerely, Thang Nguyen"
We responded:
"Thank you Thomas, we will update your records."
Susie Nichols
April 25, 2025
5
out of
5
rating by Susie Nichols
"Working with Kyle Packman made updating and selecting appropriate home and car insurance quick and easy. He followed up after quoting me the prior year and the plan not working for me. This year with new rates it was perfect. Kyle is efficient and does what he says he will. Professional and patiently walks through each section. Answered all questions and offered recommendations. I recommend with confidence you will be pleased working with Kyle."
We responded:
"Susie, we appreciate your review of Kyle and choosing us to be your State Farm agent for home insurance and auto insurance. Kyle is extremely knowledgeable and makes insurance easy to understand for our customers. Thank you! -Matt"
ryan hightower
April 22, 2025
5
out of
5
rating by ryan hightower
"Patrick Bergeron has helped my family and I with auto and renter's insurance for years and has always been super quick, kind, and knowledgeable! A really great team here- thank y'all for all of your help!"
We responded:
"Ryan, your review means so much to us, thank you for taking the time. Patrick is an amazing agent and has been helping our customers for over 7 years. We're glad you had a great experience with him, and thank you for allowing us to be your Houston area State Farm agent. -Matt"
ayala humberto
April 21, 2025
5
out of
5
rating by ayala humberto
"Patrick has good customer service assistant he helps me to find the best quote for my house and cars insurance thank you so much Patrick 🙏"
We responded:
"Thank you for trusting us with your auto insurance needs and homeowners insurance, Ayala. We're thrilled you chose us to be your State Farm agent in Houston. -Matt"
Tom McCaffrey
April 18, 2025
5
out of
5
rating by Tom McCaffrey
"Terrific service and incredibly helpful!"
We responded:
"Thank you for reviewing us positively, Tom! We're happy to be able to help with your homeowners insurance. -Matt"
Cyrena Biberston
April 9, 2025
1
out of
5
rating by Cyrena Biberston
"Deplorable customer service. Has not returned 5 calls and has screwed up my policy twice."
We responded:
"Cyrena, our call report shows you called us 4 times since 3/26/25, we answered every call except the one on a Sunday, and three of them were within 12 minutes yesterday (all three were answered with a total of 3 seconds ring time). Matt personally called you immediately when he learned of your issue, then called back a second time with a resolution. We admit we made a mistake, but will always work quick to fix it. And all changes you requested were back-dated to the day you requested it and billing account updated accurately as of this morning. "Screwed up my policy" is an embellishment....especially "twice". Deplorable is not an accurate description of our customer service."