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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Taylor French

September 12, 2023

5  out of  5 rating by Taylor French
"Kyle was great and super responsive! Quoted fast and talked me through everything. I have a scattered brain at times - so it was nice that he followed up later to see if we had any questions etc. Thanks State Farm!"

Tito Zabala

August 31, 2023

5  out of  5 rating by Tito Zabala
"I want to thank Brenda Cardozo for putting up with me on all my request, Brenda has really shown her professionalism throughout all my request, returning my phone calls and multiple proposals without any hesitation. THANK YOU, Branda"

Erin Cotton-Patel

August 24, 2023

1  out of  5 rating by Erin Cotton-Patel
"Not like a good neighbor anymore! My parents had State Farm and is what I started using as a young adult. Then used other insurances but came back because I was really was excited about my new rate being around $95 two years ago. Fast forward to today. My rates have almost DOUBLED - 80% - with NO accidents and my credit is over 700 - but now my rate is $170. I would bite the bullet of that nonsense, if I still received good customer service. Agent's office responds to text or emails far less than ever bothering to respond. Monday or Tuesday this week, I went online to State Farms website to talk to a chat with a live agent. It was 1:45 pm CST. What do you mean you don't have any representatives to help your customers in the middle of the day?? Just FYI to all you folks out there that don't know how insurances work from a profit perspective. Insurers use tables and demographics to determine what rate should be paying in the event they have to replace or repair. They ALSO build in a 65% profit margin so that they NEVER have to worry about getting close to breaking even. Insurance - the next biggest scam to the lottery."

Michael Czar

August 20, 2023

5  out of  5 rating by Michael Czar
"Found it very easy to reach out to Kyle Packman at Matt Tupa state farm for assistance with looking at quotes. Would definitely recommend reaching to them and giving them a shot."

Josie Pilarte

July 28, 2023

5  out of  5 rating by Josie Pilarte
"I had a great experience with this agency. Patrick was very professional and friendly. I was able to get a quote within minutes! If you are looking for professional and great customer service, look no further."

Kelcey Thomas

July 19, 2023

5  out of  5 rating by Kelcey Thomas
"I had a wonderful experience with Matt Tupa - State Farm Insurance and especially Patrick Bergeron a representative who help me with my insurance pricing request. He was professional and I received a quote for both my home and autos within a matter of minutes."

Sylvester Donald

July 10, 2023

5  out of  5 rating by Sylvester Donald
"Very good insurance price quote received. Great monthly savings!"

gurleen kaur

July 10, 2023

5  out of  5 rating by gurleen kaur
"Great service"

M Street

June 27, 2023

5  out of  5 rating by M Street
"Patrick @ State Farm helped out great over the weekend assisting and navigating new insurance coverage for a new car purchase. thanks Patrick! MC"

Jordan Brown

June 20, 2023

5  out of  5 rating by Jordan Brown
"Kyle Packman texted me out of the blue and got me a great quote in record time. Made this a very easy transaction. Thanks Kyle, JB"

Kourtney Richard

June 2, 2023

5  out of  5 rating by Kourtney Richard
"Easiest process ever...and they gave me a great deal. Highly recommended!"

Brianna Salazar

April 13, 2023

5  out of  5 rating by Brianna Salazar
"Very professional and helpful team & agent. Matt and his team are very detailed with their policies, they helped me get affordable auto and life insurance, and they always have a great attitude towards their customers!"

America Dispatching

April 6, 2023

5  out of  5 rating by America Dispatching
"Great service! Highly recommended!"

Taylor Cayton

March 24, 2023

5  out of  5 rating by Taylor Cayton
"I worked with Kyle to get my auto insurance policy set up and it's been the quickest and easiest transition I've had. He was so responsive and helped me lower my premium tremendously. I would highly recommend switching to State Farm."

chris hull

March 22, 2023

5  out of  5 rating by chris hull
"fast, convenient, professional and courteous!!!!"

Rene Cantu

March 20, 2023

5  out of  5 rating by Rene Cantu
"Patrick has been an amazing help while getting my car insurance together. Definitely recommend this place."

nora guerrero

February 16, 2023

5  out of  5 rating by nora guerrero
"Patrick has always taken care of me. He is the best!"

Dennis Viveiros

February 16, 2023

5  out of  5 rating by Dennis Viveiros
"I had not switched insurance companies in over 10 years. This was much easier than I had feared it would be. Done mostly by text msgs while at work and saved me almost $200/mo. Should've done this much sooner! Thank you for Kyle."

Tuan Tran

January 18, 2023

5  out of  5 rating by Tuan Tran
"Great service! I inquired on home and auto policies over the last few years but each time, they were a little more expensive than my current policy. Kyle contacted me annually since then and asked if they can send me updated quotes. This year, my auto insurance provider, Geico had their rates go up nearly 25%, I decided to make the switch to State Farm. Great customer service so far, Kyle been attentive, responsive and answered all my questions in a timely manner."

Tania Palacios

December 12, 2022

5  out of  5 rating by Tania Palacios
"Gigi Jones has always call at renewal and help us with all our Insurance need. Thanks for fast friendly and knowledgeable service Gigi"

Hector Garza

December 7, 2022

5  out of  5 rating by Hector Garza
"I am very happy to write this review regarding the State Farm Matt Tupa Insurance Agency. The Customer Service Team is just outstanding to work with they are so kind, courteous, and so helpful. They really go out of their way to help the customers. I have been with them for the past 3 years and it has been a pleasure being with Matt Tupas State Farm Agency. I want to say Kudos to Brenda Cardozo, Elizabeth Martinez, Gigi Jones and all of the Outstanding Customer Service Team Members..... Excellent Customer Service Always given. Thanks Always."

Mary Massey

December 6, 2022

5  out of  5 rating by Mary Massey
"Very helpful and impressionable. Saved us a lot of money. Really appreciated the service."

Bianca Rangel Coleman

November 30, 2022

5  out of  5 rating by Bianca Rangel Coleman
"Kyle has been incredibly helpful with picking the right policy for me. he has been patient and answered all my questions. I feel that I made the best decision choosing state farm."

Olivia Von Ruff

October 19, 2022

5  out of  5 rating by Olivia Von Ruff
"Made the process seamless and very quick. So friendly and straight-forward."

Stephen Bennett

October 4, 2022

5  out of  5 rating by Stephen Bennett
"I worked with Patrick B., and he was awesome. He saved us 45% on our daughter's insurance and made it smooth and simple. They are now reviewing our home policies. I will absolutely refer my friends to him."