State Farm® Insurance Agent Matt Tupa

"I had a great experience with State Farm! Queren Garza was very helpful, professional, and friendly throughout the process of getting my life and auto insurance policies. She made everything easy to understand and answered all my questions. I truly appreciate her excellent customer service. Highly recommend Queren Garza!"

"I have my home & Auto insurance with Matt & his group .
Great people to work with ."

"I recently spoke with Jade to set up my auto insurance and she was very knowledgeable and made the whole experience very smooth and easy."

"Great customer service! The State Farm team is always friendly, professional, and willing to help. They make the insurance process easy and take the time to answer questions. Highly recommend!"

"Highly recommend. Justin and his team got my insurance premiums down for house and cars by 35%. They informed me of all the things I was paying for unnecessarily and advised on options to get rates down. Friendly and exactly what you imagine your ideal insurance agent would be."

"Service 10/10
Good rates and customer service"

"Smooth process, quick, and great pricing"

"When shopping for home and auto insurance, Kyle Packman, agent specialist working in Matt Tupa State Farm Insurance, came to my aid.
After receiving my inquiries, Kyle quickly provided the quotes for my home and auto. In addition, the quotes were reasonable, given today's economy.
Everything was done via email quickly and efficiently.
I am very grateful for Kyle's assistance and sure hope can do business again with Kyle.
Lastly, I would certainly recommend Kyle and Matt Tupa for my family and friends."

"Itzel and Jade are fast and helpful.
This agency provides the best quotes."

"Every time we need something Queren is always very responsive and helpful. We really appreciate the prompt and friendly customer service."

"Great customer service. They always answer the phone, and if they miss you, they actually call back which I really appreciate. We have both home owners and auto insurance with them and have had a great experience overall. Friendly, reliable, and always helpful. HIGHLY RECOMMEND."

"Jade is very attentive, professional and helpful."

"Patrick is extremely attentive and responsive, always takes care of us quickly and he's just an email away. I never have to call and wade through an auto attendant."

"I’ve had a wonderful experience working with Matt Tupa and his State Farm team- Patric. They are incredibly professional, knowledgeable, and always take the time to explain policy options clearly without any pressure. Any time I have a question or need to make a change, their communication is prompt and helpful. It is reassuring to have a local agent who genuinely cares about providing the right coverage and excellent customer service. Highly recommend!"

"Patrick and Matt are the greatest!!
Incredibly knowledgeable and professional!"

"I wash shopping around for homeowners insurance and a colleague suggested Matt Tupa and State Farm. The quotes I already recieved weren't consistent and when I questioned the agents I didnt have the level of confidence required to sign up. Of course I waited until crunch time before reaching out to Matt Tupa for a quote. Jade was very helpful, she provided options at a fair price, not the lowest and not the highest but I was confident this was a great fit. My current policy expires August 1st, I signed on the dotted line July 28th with an assurance everything was in order and I would not see a lapse in coverage. I have no doubt the knowledgeable Tupa team can meet all your insurance needs."

"Queren Garza was consistently professional and helpful unfortunately State Farm's pricing is incrediably high with outragious increases."

"I switched from Progressive to State farm and Patrick has been a massive help and super informative during the whole process."

"I have been a State Farm client for many years and recently dealt with my new agent Matt Tupa, and a representative of that agency Patrick Bergeron. They have been VERY helpful, prompt, professional and courteous."

"The staff at the office of Matt Tupa Insurance is friendly and able help with anything insurance related. It is a pleasure to work with them."

"I just bought a house in Texas and moving there from SC. My Realtor referred me to Matt Tupa for homeowners insurance on my new home. Matt and Kyle were able to put together a comprehensive package that included not only homeowners, but flood, auto and liability umbrella policies that were very competitive. Matt is very knowledgably as he and walked me through the policies to get only what coverage was needed. It was quick and easy."

"Jade was super helpful and sweet throughout the process. She made my transition seamless and timely."

"Matt was thorough throughout the entire process. He got us a great deal with more coverage that others were offering at the same price.
If I could give 10 stars I would. Don’t hesitate to reach out to Matt, unless you like paying more for less!
Keep being a rockstar Matt!"

"I just purchased a new vehicle and Queren Garza went above an beyond making sure everything went smoothly. There was a small issue that came up at no fault to her. She was able to clarify and fix it without any problem. Thank you for providing great customer service."

"I switched to this insurance agency because I was quoted a lower premium than I was paying with my previous carrier. A month after my policy was issued, I was informed that the agency had entered my date of birth incorrectly. When they corrected it, my premium increased by over $250 per month despite the fact that my actual age did not change just the month of birth.

What was most frustrating was not just the increase itself, but how the situation was handled. I spent over two weeks sending follow-up emails asking for explanations and updates. The responses I received repeatedly stated that underwriting had confirmed the increase and that there was no accommodation process, no override available, and no meaningful resolution offered.

The agency acknowledged that the original information used to quote and bind the policy was incorrect, yet the financial consequences of that mistake were placed entirely on me as the customer. Had the policy been quoted accurately from the beginning, I would not have canceled my previous insurance and switched carriers.

I understand that policies must be rated using accurate information. My issue is that inaccurate information was used to sell the policy in the first place, and when the error was discovered, there was little accountability and very poor communication throughout the process.

If you’re considering working with this agency, I would strongly encourage you to verify every detail on your quote before canceling your existing coverage. My experience left me feeling misled, ignored, and ultimately paying significantly more than what was originally represented."